Why Engagement is the Key to Turning Customers into Promoters

In today’s world of social networks, online engagement and transparency, the customer holds all the cards when it comes to how a brand is perceived. And businesses can thrive or fail based solely on the type of experience they provide to their customers.  Those are two of the reasons I was

from Forbes – Business http://ift.tt/1Ebn8vP
via Abogado Aly Business Consulting

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