Uncertainty and constant change is the environment in which we operate and lead in ? but do leaders have the right mindset to successfully transform their business in this environment? As corporate leaders and business owners, our default behavior during uncertain times ? one that historically has negatively impacted our businesses ? is to reduce expenses, find ways to be more efficient, and do more with less. When circumstances shift back in our favor, leaders gradually begin to loosen the budget and invest more; as workplace pressures start to relax, employees get comfortable resorting back to their normal workflow and operating habits.
My question is: what is normal? What is the performance baseline at work? What environment tells a leader that they should begin to work harder, smarter, and be more strategic ? versus the environment that prompts leaders to relax a bit and go back to their traditional modus operandi?